Returns & Exchanges
At Attack Shark, we stand by our high-performance gaming gear and offer a 30-day return window for items in original condition. If your equipment doesn't meet your competitive standards, we are here to ensure a swift resolution through a refund or replacement.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the electronics in their original packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping your tracking receipt for reference.
- 4.Inspection and Refund
Once our technical team verifies the hardware's condition, we will process your refund or dispatch your exchange within 5-7 business days.